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Complaints and Discipline

The College investigates and resolves complaints about College members related to professional misconduct, incompetence or incapacity.

Do you have concerns about a member? Find out How to file a complaint

‪More information on what to do if you have concerns about your child's care can be found on the Ministry of Education's website.‬

If you have concerns about a licensed child care program’s compliance with the requirements set out under the Day Nurseries Act, you may contact your local Ministry of Education - Child Care Quality Assurance and Licensing regional office


The College’s Discipline Committee hearings are open to the public.  Find out more information about the discipline committee hearings. Notices of hearings, with the specific allegations, are found on the upcoming hearings page. The dates of the hearings are on the upcoming hearings page.



Proceedings of the Complaints Committee are confidential but certain decisions related to a Memorandum of Agreement are available on this website.

A three-member panel of the Discipline Committee conducts public hearings into cases of alleged professional misconduct and/or incompetence. The panels are composed of both elected and appointed Council members.

Disciplinary decisions are listed in alphabetical order according to the Member's name.

A three-member panel of the Fitness to Practise committee conducts hearings regarding cases of incapacity. The hearings are closed and the decisions of the Fitness to Practise committee are not publicized.


Rules of Procedure

The Rules of Procedure can be found here.

Other Resources:


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